Privacy Policy
Effective Date: 01.12.2024
EVV CareTrack (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our EVV CareTrack application (“App”).
We comply with HIPAA (Health Insurance Portability and Accountability Act) and relevant Massachusetts state laws to protect your health-related and personal information.
1. Information We Collect
a. Personal Information
We collect the following information for proper functioning of the App:
- Full Name
- Contact Information (Email, Phone)
- Healthcare Provider/Employer Information
- Employee or Patient Identification Numbers
b. Protected Health Information (PHI)
For EVV compliance, we may collect:
- Location of care visits (real-time GPS tracking)
- Patient appointment times and related visit details.
c. Device and Usage Information
We collect technical information such as:
- Device identifiers (e.g., IP address, OS version)
- App usage data for analytics and performance improvements.
2. How We Use Your Information
We use your data to:
- Ensure Compliance: Meet EVV requirements as mandated by Massachusetts Medicaid and federal EVV laws.
- Provide Services: Facilitate accurate caregiver time tracking, scheduling, and billing.
- Improve Functionality: Optimize app performance and user experience.
- Communication: Notify users of updates, technical issues, or changes in service.
3. Sharing Your Information
We may share your data only under these circumstances:
- With Your Consent: When you authorize sharing with other parties.
- Healthcare Providers: To ensure EVV compliance and manage patient services.
- Legal Obligations: When required by law, such as Medicaid compliance audits or court orders.
- Service Providers: Third-party vendors assisting in App operation (e.g., cloud hosting services).
We do not sell or rent your personal or protected health information.
4. Data Security
We use HIPAA-compliant methods to safeguard your information:
- Encryption of all sensitive data (in transit and at rest).
- Regular audits and compliance checks.
- Restricted access to PHI and user data based on the principle of least privilege.
5. Your Rights
You have the right to:
- Access and review your personal data.
- Request corrections or deletions of incorrect or outdated information.
- Opt-out of non-essential data collection (e.g., analytics).
6. Data Retention
We retain data as long as necessary to comply with federal and state regulations, including Medicaid’s EVV mandates.
7. Contact Us
If you have any questions about this Privacy Policy, contact us:
Email: info@i-mbu.com
Phone: [Insert Support Phone]